Privacy Policy

1Information Jo Hum Collect Karte Hain

Hum apne tamam buyers aur manufacturing partners ko behtar services dene ke liye information collect karte hain. Collect ki jane wali information ki types yeh hain:

• Personal Information: Registration aur profile setup ke dauran diya gaya Naam, Phone Number, Delivery Address, City aur Shop Name.
• Device Information: Order status aur transport updates ke real-time notifications dene ke liye FCM Tokens.
• Usage & Transaction Data: Order history, search queries, cart items, article views aur in-app chat communications.
• Location Data: Geolocation SIRF tab capture hoti hai jab aap address ke liye 'Get Current Location' par click karte hain.

2Hum Aapki Information Kaise Use Karte Hain

Aapka data sirf marketplace functionality, order fulfillment aur service optimization ke liye istemal hota hai:

• B2B wholesale orders aur carton shipments ko process aur fulfill karne ke liye.
• Automated order status changes, builty tracking updates aur dispatch notifications bhejne ke liye.
• Buyers, factories aur support teams ke darmiyan direct secure in-app messaging ke liye.
• Fraudulent registrations rokne, accounts ko secure rakhne aur platform security ke liye.

3Data Sharing & Third Parties

Hum aapki business privacy ka aitram karte hain aur strict data sharing policies follow karte hain:

• Logistics & Transport Partners: Delivery poori karne ke liye zaroori delivery address aur builty contact details transport services ke sath share hoti hain.
• Factories & Suppliers: Order quantities aur size breakdown factory ke sath share hoti hain.
• No Data Sales: Hum kisi bhi soorat mein aapka personal ya business data kisi third-party ko NAE bechte.
• No Advertising Trackers: Hum ad networks ke sath aapka data share NAE karte.

4Data Storage & Security

Security humare infrastructure ka aham hissa hai:

• Data transfer standard HTTPS/TLS protocols ke zariye encrypted hai.
• Database records Supabase (PostgreSQL) ke secure servers par Row-Level Security (RLS) ke sath hosted hain.
• Database access sirf authorized operations team tak mehdood hai.

5Aapke Rights & Data Control

Aapko apne account data par poora control hasil hai:

• Access & Correction: Aap mobile app ya web portal par apni profile aur address kabhi bhi update kar sakte hain.
• Account Deletion: Aap app settings se apna account permanently delete karne ki request kar sakte hain.
• Order Export: Aap order receipts aur builty docs print ya download kar sakte hain.

6Push Notifications

Hum order updates ke liye Firebase Cloud Messaging (FCM) use karte hain. Aap kisi bhi waqt device settings se push notifications disable kar sakte hain.

7Cookies & Web Tracking

Timber Hub mobile app cookies use nahi karti. Humara web portal sirf essential session storage aur language preference ke liye minimal storage use karta hai.

8Policy Mein Tabdeelian

Hum waqt ke sath is Privacy Policy ko update kar sakte hain. Badi tabdeelion ki ittela app ke zariye di jayegi.

9Hum Se Rabta Karein

Agar aapko Privacy Policy ke baare mein koi sawalat hain to humari support team se rabta karein: